We can accept a return for an exchange or a full refund (excluding the cost of original shipping), if the following requirements are met:
You have contacted us within 5 days of receiving your order.
The item must be in original condition with hygiene seal in place
Undergarments must be worn when trying on items
Item must not have been worn, washed or altered in any way
No returns/exchanges accepted on SALE items.
Returns/Exchanges will not be accepted if these requirements are not met.
If you wish to return on exchange please email us at firstname.lastname@example.org within 5 days of receiving your order.
International Returns: If you wish to return your order and you live outside of AUS then the same conditions apply as above. Please note that we are unable to refund any postage costs. If you wish to exchange for a different size a second postage fee will apply so we stress that you order the correct size in the first place. Please email us at email@example.com about sizing if you need to double check.
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